Privacy Policy

 

What type of information do we collect?

 

We receive, collect and store any information you enter on our website or provide us in any other way. In addition, we collect the Internet protocol (IP) address used to connect your computer to the Internet; login; e-mail address; password; computer and connection information and booking history. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. We also collect personally identifiable information (including name, email, communications); payment details (including credit card information or third party payment processes e.g. paypal), comments, feedback, reviews, recommendations.

 

 

How do we collect information?

 

When you create a booking on our website, as part of the process, we collect personal information you give us such as your name, address and email address. Your personal information will be used for the specific reasons stated above only.

 

Why do we collect such personal information?

 

We collect such Non-personal and Personal Information for the following purposes:

1.      To provide and operate the Services;

2.      To provide our customers with ongoing assistance;

3.      To be able to contact our customers with general or personalized service-related notices and promotional messages;

4.      To create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which we or our business partners may use to provide and improve our respective services; 

5.      To comply with any applicable laws and regulations.

 

How do we store, use, share and disclose your site visitors' personal information?

 

Our company is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall. 
All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

 

How do we communicate with your site visitors?

 

We may contact you to notify you regarding your booking, to communicate confirmation or changes, to resolve a dispute, to collect fees or monies owed, to poll your opinions through surveys or questionnaires, to send updates about our company, or as otherwise necessary to contact you to enforce our User Agreement, applicable national laws, and any agreement we may have with you. For these purposes we may contact you via email, telephone, text messages, social media, and postal mail.

 

How do we use cookies and other tracking tools?

Whilst cookies may be collected on a temporary basis, we do not use them for any purpose within our business. They may be used by Wix.com for web site tracking purposes to ensure the site is functioning correctly. It is recommended that you clear your browsing history and cookies on a regular basis. For instructions on how to do this refer to the help section in your browser.
It's important to note that third-party services, such as Google Analytics or other applications offered through the Wix App Market, placing cookies or utilizing other tracking technologies through Wix´s services, may have their own policies regarding how they collect and store information. As these are external services, such practices are not covered by the Wix Privacy Policy.

 

What are cookies

Cookies are small pieces of data stored on a site visitor's browser, usually used to keep track of their movements and actions on a site. 

 

There are two types of cookies:

Session (Transient) cookies: These cookies are erased when you close your browser, and do not collect information from your computer. They typically store information in the form of a session identification that does not personally identify the user.
 

Persistent (Permanent or Stored) cookies: These cookies are stored on your hard drive until they expire (i.e. the are based on a set expiration date) or until you delete them. These cookies are used to collect identifying information about the user, such as Web surfing behavior or user preferences for a specific site.

 

Take a look at the table below to view which cookies Wix places on Wix sites:

Cookie name

Life span

Purpose

svSession

Permanent

Communication between site owner and visitor (Wix Chat)

hs

Session

Security

XSRF-TOKEN

Persistent cookie

Security

smSession

Two weeks

Identifies logged in site members

TSxxxxxxxx (where x is replaced with a random series of numbers and letters)

Permanent

Security

TSxxxxxxxx_d (where x is replaced with a random series of numbers and letters)

Permanent

Security

 

Wix business solutions and cookies

Wix business solutions (e.g. Wix Stores, Wix Restaurants, or Wix Bookings) and third-party apps may use cookies that aren't listed in the table above. 

You can check which cookies are used on these platforms using Chrome's built-in cookie view. Just click Secure next to the URL bar and then click cookies. Make sure that you are viewing your site in incognito mode, so that your browser doesn't detect cookies currently placed on your own browser too. 

 

 

 

 

How can our site visitors withdraw their consent?

 

If you don’t want us to process your data anymore, please contact us at info@ijcsportsmassage.co.uk or speak to Ian personally.

 

Privacy policy updates

 

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it. 

 

Questions and your contact information


If you would like to: access, correct, amend or delete any personal information we have about you, you are invited to contact us at info@ijcsportsmassage.co.uk or or speak to Ian personally.

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